Everything you need to know

Every box is built around the person receiving it — not a random assortment of fillers. Each month includes a printed family photo, a personalized letter written in your voice, a custom memory prompt card, a personalized word puzzle (crossword or word search built around their life), a keepsake (bookmark or fridge magnet), and a pre-stamped thank you card so they can write back. No edibles. No clutter. Just things that mean something.

After you subscribe, we send you a short intake form. You'll share your parent's name, a few memories, family names, favorite topics — the details that make them feel truly seen. We use that to handcraft every item in the box. The puzzles use their real memories. The letter sounds like it came from you. Nothing is generic.

Only when you want to. When you subscribe, you can upload a photo from your library. If you'd like a different one the following month, we'll remind you before the box ships. If you don't send a new one, we'll use what we have — it still means the world to them.

Yes. Each month you'll have the option to add a personal message or memory prompt we'll weave into that month's letter. Or leave it to us — we'll write something warm and meaningful on your behalf.

The Cherished Box is $39.99/month with free shipping included. No hidden fees. No setup cost. Cancel anytime.

You're charged on the day you subscribe, and then on that same date each month. You'll always receive an email receipt after each billing cycle.

Yes, absolutely. No long-term commitment required. You can cancel anytime from your account dashboard before your next billing date. We'll never charge you after cancellation.

Yes. You can purchase a subscription as a gift — ideal for holidays, birthdays, or simply because. We'll send you a gift confirmation you can print or forward. The recipient never sees pricing.

We currently ship anywhere in the contiguous United States. Shipping is always free — it's included in your $39.99/month.

Boxes ship within 5-7 business days of your billing date. You'll receive a tracking number by email as soon as it's on its way. Typical delivery is within 2-4 days after shipping.

That's exactly how it works. You subscribe, you pay — and we ship directly to your parent's address. The box arrives in their mailbox, from you, every single month. They feel loved. You feel like the devoted child you are.

Yes. In fact, many of our subscribers send The Cherished Box specifically to parents with early-stage memory loss or dementia. The tactile items — the photo, the letter, the puzzle — offer gentle, joyful engagement with no screen required. The familiarity of your voice in the letter can be deeply comforting.

Absolutely. We ship to any address — home, assisted living community, or care facility. Just use their facility address as the shipping destination. Staff regularly help residents open and enjoy mail, and the tactile nature of the box makes it easy to share with others.

That's the point. The Cherished Box is entirely offline. No apps. No logins. No screens. It arrives in the mail — physical, tangible, real. They open it, hold it, do the puzzle, display the photo. That's it. It was designed specifically for people who prefer life without a screen.